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Have a question or need help? We are here for you.

Other Ways to Reach Us

We are a Michigan-based company and we take customer support seriously. Whether you need help setting up your tracking code or have a question about your account, we are here to help.

email
phone

Phone

1-888-565-0171

Monday - Friday, 9am - 6pm EST

location_on

Location

Livonia, Michigan, USA

Serving clients worldwide

schedule

Response Time

We typically respond within 24 hours during business days.

favorite Special Thanks

We extend our sincere gratitude to Owen Bryant, Computer Engineering student at the University of Michigan College of Engineering (Ann Arbor), for his valuable feedback and contributions to improving this platform.

Support Questions

Quick answers to common questions

How do I contact AppWT Analytics support? +
You can contact AppWT Analytics support by filling out the contact form on this page, emailing sales@analytics.appwt.com, or calling 1-888-565-0171. We typically respond to inquiries within 24 hours during business days.
What is the response time for support? +
We aim to respond to all support inquiries within 24 hours during business days (Monday through Friday). Urgent issues are typically addressed within a few hours.
Can you help me install the tracking code? +
Yes. If you are having trouble installing the tracking code on your website, contact us with your website URL and what platform you use (WordPress, Shopify, etc.). We will help you get set up.
How do I cancel my subscription? +
You can cancel your subscription anytime from your dashboard settings, or contact us and we will handle it for you. Your access continues until the end of your current billing period.

Accessibility

by AppWT Web & AI Solutions
🛡️ Accessibility Profiles
📝 Content Adjustments
Content Scaling 100%
Font Size 100%
Line Height 1.4
Letter Spacing 0px
🎨 Color Adjustments
Color Saturation 100%
🎛️ Orientation & Controls
♿

Accessibility Statement

Our commitment to digital accessibility and inclusive design

Our Commitment to Accessibility

AppWT Web & AI Solutions is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to achieve these goals.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

AppWT Web & AI Solutions is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

  • Built-in accessibility toolbar with multiple customization options
  • Keyboard navigation support throughout the website
  • Screen reader compatibility and proper ARIA labels
  • High contrast mode and color customization options
  • Text size adjustment and font modification capabilities
  • Reading guide and focus indicators for improved navigation
  • Alternative text for all images and media
  • Semantic HTML structure for better screen reader interpretation

Technical Specifications

Accessibility of AppWT Web & AI Solutions relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback

We welcome your feedback on the accessibility of AppWT Web & AI Solutions. Please let us know if you encounter accessibility barriers:

Phone: (888) 565-0171

Email: sales@appwt.com

Address: 33300 Five Mile Rd, Livonia, MI 48154 (by Appointment Only)

Assessment Approach

AppWT Web & AI Solutions assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation
  • Automated testing tools
  • Manual testing with assistive technologies

Date

This statement was created on January 15, 2025 using the W3C Accessibility Statement Generator Tool.

Last updated: